Privacy policy

Privacy Policy

Last Updated: 13th July 2026

Welcome to The SnapKart ("we," "our," "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely by our payment partners)

  • Order Details

Device Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Type

  • Operating System

  • Time Zone

  • Cookies and Similar Technologies

  • Pages Viewed

  • Time Spent on the Website

  • Referral Sources

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver purchased products

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Detect fraud and enhance website security

  • Process payments securely

  • Comply with legal obligations

  • Send promotional emails or offers (only if you have opted in)

3. Payment Information

The SnapKart does not store your complete payment information.

Payments are securely processed through trusted third-party payment providers. We recommend reviewing their privacy policies before making a purchase.

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties when necessary, including:

  • Shipping and logistics partners

  • Payment processors

  • Website hosting providers

  • Marketing and analytics platforms

  • Customer support services

  • Government authorities when legally required

These third parties receive only the information necessary to perform their services.

5. Cookies

We use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Save your preferences

  • Improve website performance

  • Measure advertising effectiveness

  • Analyze website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send you updates about:

  • New product launches

  • Exclusive discounts

  • Seasonal offers

  • Store announcements

You may unsubscribe at any time using the link provided in our emails.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing your personal information.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When no longer required, your information is securely deleted or anonymized.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your personal information

  • Object to certain data processing activities

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended for children under the age of 13 (or the minimum age required under applicable law).

We do not knowingly collect personal information from children.

12. International Data Transfers

Because we work with international suppliers, shipping partners, and service providers, your information may be processed or transferred to countries outside your own.

We take reasonable steps to ensure your personal information remains protected in accordance with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

The SnapKart

Email: support@thesnapkart.in

Business Address: Bangalore, Karnataka

Phone: 9424544699

Customer Support Hours: Monday – Saturday | 11:00 AM – 6:00 PM